Most people spend less time and money on a meal for lunch than for dinner. People usually try to grab a burger and a soda quickly to be back on the road in a half hour or so. However, during dinner hours most patrons enjoy a nice glass of wine, some appetizers, and a nice entrée. Servers understand that dinner shifts are usually more profitable simply because people are hanging out longer and their checks are higher. However, many patrons forget that the 20% tipping standard is still expected during their quick lunch.
It’s almost amazing to see how the 10-15% average during lunch quickly changes as the dinner rush starts walking in at 5 o’clock. I understand that people just aren’t willing to empty out their wallets to have a quick lunch, however the tipping standard remains. Whether it is lunch or dinner, patrons are still privileged with a nice server waiting on their every want and need.
What is most frustrating about these poor tipping hours is that these are usual shifts when servers are working the hardest. Breakfast and lunch tables turn over quickly. The food is very quick to cook and the drinks are quick to pour. Additionally, the condiment run-around is usually greater during these hours because people are more likely going to want ketchup, mustard, mayo, relish, etc. when they’re eating a sandwich than when they order a steak.
Patrons need to realize that servers are working harder and getting paid almost half as much as they would if their shifts started later in the evening. Just remember, 20% tipping is always expected no matter what the order or time of day.